Frequently Asked Questions

Everything you need to know about bringing our scents home.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order ships, you will receive a tracking number via email.

What is your return policy?

We offer a 30-day return window for all unused and unlit products in their original packaging. Please note that shipping fees are non-refundable.

Are your candles made with sustainable materials?

Yes, our candles are crafted with a natural soy wax blend, premium fragrance oils, and 100% cotton wicks to ensure a clean, non-toxic burn.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our delivery options to more countries in the near future.

Can I include a personalized gift message?

Absolutely! You can add a custom gift message during the checkout process, which will be printed on a packing slip (prices are never shown on gift orders).

How can I maximize the burn time of my candle?

To get the most out of your candle, trim the wick to 1/4 inch before every light and allow the wax to melt to the edge of the jar during the first burn.